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Showing posts from January, 2014

A Year in Review

The following post came to mind as I was writing my year-end self-evaluation, and provides a brief glimpse of where I started the year and how I got to where I am today.  This year has been filled with diverse challenges, including ongoing employee issues, the continued mindset of "get it out the door", another reorg of the IT department, and the real possibility of the commoditization of testing within IT. However, as is often the case, challenge spurs innovation. In preparing for working on the team's seven-year strategic plan, I stepped back from the day-to-day operations of my team, and took a critical look at the work we were doing and the services we performed. What I saw was that the testing services we were providing for the company were, in many cases, nearly indistinguishable from the testing services provided by alternative sourcing strategies, with the primary differentiator being cost, not quality. Seeing the threat of the commoditization of testing ...